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If you are not in a wheelchair, choose a seat.Visit our Half-Fare Program page for more details. Passengers with disabilities may qualify for reduced fares or free service. Please note that you can request the operator to “kneel” (tilt) the bus or put down the ramp for easier boarding. When the doors of the bus open, a recording will announce the route number and destination of the bus. The operator will pull the bus in close to the curb.Please arrive about five to ten minutes before the bus is scheduled to arrive. Wait for the bus at an official CAT bus stop (designated by a green bus stop sign, historic orange standard, or orange band painted around a utility pole).Read more about it and how you can apply on our Paratransit page. This paratransit service is a shared ride, advanced reservation transportation service. In addition to our regular buses, CAT provides CAT Mobility paratransitservice to individuals with disabilities who are unable to use fixed-route bus service as defined by the Americans with Disabilities Act (ADA) of 1990. While emotional support or comfort animals are often used as part of a medical treatment plan as therapy animals but they are not considered service animals. A doctor’s note does not qualify an animal as a service animal. If the service animal behaves in an unacceptable way, such as uncontrolled barking, jumping on other people, or running away from the handler, CAT does not have to allow the animal onto the bus or vehicle.Īlthough service animals as described above are permitted under Americans with Disabilities Act (ADA), emotional support animals, comfort animals and therapy dogs are not service animals under Title II and Title III of the ADA. The handler is responsible for the care and supervision of their service animal. We may ask if an animal is a service animal and/or ask what tasks the animal has been trained to perform, but cannot require special ID cards for the animal or ask about the person’s disability. A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, such as guiding people who are blind, alerting people who are deaf, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. Under Americans with Disabilities Act (ADA), transit providers are required to permit service animals to accompany individuals with disabilities in vehicles and facilities.
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